Email is the biggest productivity drain for knowledge workers
Although email has many good sides, we shouldn't be blind to the many problems that come with using email for work-related communication: information is hidden...
View ArticleDon't ever let any employee lose sight of the customer
At IKEA, every employee that doesn't work at a store, from the CEO and administrative personnel to the people installing and maintaining servers at their...
View ArticleHow I share and consume social and digital media
I am pretty happy with my current setup for how I consume and share social and digital media. Just the other day I had a quick exchange with Samuel Driessen...
View ArticleIs the office really the best place to get work done
Yahoo’s decision to ban working from home can hardly have escaped anyone’s attention. Whatever the reasons might be, to me their decision sends out a...
View ArticleThe journey towards a truly social business starts from within
Jay Deragon wrote a great post yesterday that made me wake up early this morning to write this post. I believe Jay has a very important point that it is...
View ArticleFind smarter ways of working together
Lots of people complain about dense meeting schedules and overflooded inboxes. Yet, few people try very hard to find the root causes or to explore better...
View ArticleIf we want to change we need to change the system
According to Deming, 94% of the root causes of all problems can be found and attributed to the system, and only 6% to the individuals. This means that when...
View ArticleDesigning a less dysfunctional knowledge management system
This definition of a Knowledge Management System (KMS) can be found in Wikipedia:"a (generally IT based) system for managing knowledge in organizations for...
View ArticleFacing a new business reality
We are all living in a world where the rapid development of new information technologies and globalization are changing everything; our society,...
View ArticleThe simple reason most intranets fail
I’ve written on this blog and elsewhere about 6 things to expect from your intranet, why traditional intranets fail today's knowledge workers, what...
View ArticleFacebook is not about sharing
To most Facebook users (me included) Facebook is not about sharing - it is about staying close to their friends. Sharing is just a means to do that. When...
View ArticleGetting one step closer to the digital workplace
Mobile and social concepts and technologies are redefining knowledge work and transforming our digital work environments. Mobile technologies enable us to...
View ArticleMy 7 Work Mantras
This morning I decided to share my "work matras" with my followers on Twitter: Right now I keep them in a note in Notes, but I would really like to...
View ArticleIs the Office Really the Best Place to Get Work Done?
Yahoo’s decision to ban working from home can hardly have escaped anyone’s attention. Whatever the reasons might be, to me their decision sends out a...
View Article6 tips for intranet teams
Mobile and social concepts and technologies are rapidly redefining knowledge work and transforming our digital work environments, including intranets....
View ArticleHere's to the trouble-makers
A lot of people just do stuff. They get things done. They are doers. They deliver. They work very hard. They often put great proud to it. And they...
View ArticleHere's to the trouble-makers
A lot of people just do stuff. They get things done. They are doers. They deliver. They work very hard. They often put great proud to it. And they...
View ArticleThe dangers of link building (and requesting link removal)
As Information Architecture and Content Management are two of my core skills it shouldn’t come as a surprise that I have worked with improving on-site search...
View ArticleThe State of Social Collaboration
I'm back again at work after a long and very pleasant break. What better way is there to get back in work mode than to dig in to some new research reports?...
View Article3 major trends in knowledge work
Besides obvious trends such as that the amount of knowledge work is increasing in developing countries, that knowledge work is becoming more critical to...
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